Tarka Computer Care is a well established family run business owned and operated by Paul and based in Northam, Bideford. We provide computer troubleshooting, repair and tuition services for home and small business users in Northam, Bideford, Westward Ho!, Appledore, Barnstaple, Torrington, Hartland, Woolsery and most places in-between. We are here 6 days per week - Monday - Saturday 9am - 6.30pm so why not give us a call and let us see if we can help.
Put simply - we offer......................
Over 28 Years Experience
Microsoft Certified Professional
No Hefty Call-out Charges
We go out of our way to give you the best quality service possible at the lowest possible price. We are friendly and approachable and always try to go the extra mile to make our customers happy. We are also quick - often being able to complete repairs in a day or two (or even the same day in some circumstances). Please see the testimonials page to read some of the comments left by customers.
We have a "No-Fix No-Fee" policy in place for workshop repairs and there are also no hefty call-out charges for home visits in the local area (20 mile round trip). By keeping our overheads to a minimum we keep our prices as low as possible. Please see the pricing page for more details.
Whatever platform you are running we will try to assist but please be aware that we specialise in the repair of Windows desktops and laptops and teh configuration and troubleshooting of tablets and phones - we don't do a lot of work on Apple Mac's and so only have limited experience of them and we don't repair phone screens or power jacks.
Below are a few examples of the type of things work we can help with - why not call to discuss your specific requirements as this is not a complete list.
We can fix most hardware faults and software issues and give you back a computer that performs at its best. We specialise in both Windows laptop and desktop issues (e.g. slow running, overheating, blank or cracked screens, erratic graphics, etc.).
We look at the computer and its performance as a whole to advise on repairs, tweaks and upgrades to prolong its life and make it perform just like a more modern machine.
A virus or malware infection can be tricky to remove. You can often cause more problems than you had at the start if you are not experienced and very careful.
If you think you have a virus then stop using your machine, turn it off and give us a call as you may already have been exposed to fraudulent activity.
We will work hard to get rid of all the viruses and junk and also review your antivirus and install a reliable and free alternative if the one you have is not up to the job.
Over time all computers start to slow down. Bloatware, spyware, fragmented drives, corrupt registry entries, 3rd party toolbars and plug-in's all get installed unintentionally and contribute to this. We can perform a comprehensive tune-up & clean-up to remove the junk software and optimise your system. We will also apply all of the latest updates to Windows and other critical system components like Java and Adobe Flash Player to make sure you're up to date and less vulnerable.
Getting email working right can be a pain! Customers are often at a loss as to why a simple concept like email can be so complex.
We have years of experience of email systems including Outlook, Exchange, Gmail, Hotmail and most of the broadband providers own systems as well as all of the protocols and pitfalls. We will be able to get things back on track for you and even suggest some improvements going forward.
Did you know that Microsoft release what it calls "Feature Updates" twice per year for Windows 10? It is a really good idea to have the latest one installed (and all the latest security updates) before you start using your shiny new machine as it will be out of date straight from the box.
We can do this for you this for you to make your first experience with Windows 10 as painless as possible. It will also avoid the need for a 4-5Gb download and hours of updating and frustration before you start. At the same time we can help setup your favorite applications and also help with moving your files over to your new machine.
If you are having problems with your wired network, wireless (WiFi) or broadband speeds then we can help diagnose, set-up and tweak your home network.
We can also conduct a site survey and possibly help extend your network and wireless coverage for those hard to reach areas without the need to install expensive and ugly cables.
If you want to move providers then we can also sit with you to help you select a deal that is right for you.
We have a lot of experience in computer backup and recovery and can help you setup a simple backup to protect your precious files (using free software) or a more advanced solution with automatic versioning and system images.
If you would like to store your backups or files offsite (in the cloud) we can set you up a new account or help troubleshoot an existing one.
We have a lot of experience in setting up Android and Apple phones and tablets to work with email etc. We are always happy to assist where possible and can even help you set-up your music or online shopping apps to make life that bit easier. We can also give you some tuition on how to get the most from your tablet or phone.
Please note that we do not repair the hardware on phones or tablets (screens, power jacks, etc.).
XP and Vista support from Microsoft has now ended and they are considered generally unsafe to continue using if you are ever connected to the internet or copy files obtained from the internet to them.
We understand that some people really do want or need to keep using XP or Vista and we are happy to confirm that we can still help with them. Will will also try to make you as safe as possible.
We can often recover corrupted or deleted data from a hard drive or memory stick (pictures, documents, email).
If you have lost data it is essential not to install any other software or in any way use the computer or external drive/memory stick. In this way you maximise the chances of data recovery. Stop using it now and call for assistance.
Getting your printer/scanner to work reliably can be one of the most frustrating tasks in Windows. This is actually more difficult in Windows 10 than ever before (even though Microsoft have tried to simplify the process). We can sit with you and troubleshoot the printer and (hopefully) get it working again. Please note that we don't actually repair printers (blocked printhead, rollers broken etc.) as often it is cheaper to buy a new one. However, much of the time it is actually a driver problem (unless obvious) so it's always best to check with us first.
Whether it's getting to grips with Microsoft Office, understanding email or internet browsing, setting up and using a tablet or phone or just about anything else then we can help.
We offer one-to-one tuition that is simple to understand and fully tailored for your specific requirements and level of experience. We also help you make notes and allow you to practice what you have been shown to give you more confidence for the future.
Whatever your requirements - if you are looking for quick and reliable computer repairs or tuition in the Bideford, Barnstaple or Torrington area then we can help. Simply get in touch and let us take care of the rest......