Clear & Simple Pricing
Call today for a no obligation chat about how we can help and for an estimate of repair cost for your specific issue. We never try to hard sell our services so you can call with confidence.
Customer Drop-off / Pickup
£12.50 for the first 30 minutes..... then £6.25 per additional 15 minutes.
Ample free parking right at the door. We will also assist with the unloading and loading of your computer to the car. When you call we will give you an estimate of the overall cost of the repair based on your description of the problem and if any additional issues come to light during the repair we will always call you first to check that you are happy to proceed.
Home Visits (1 hour / £30 minimum)
£30 for the first hour.... then £6.25 per additional 15 minutes.
There are no additional call-out fees within a 20 mile round trip. If you are over a 20 mile round trip we do charge a small additional fee to cover the extra travel time and fuel costs. Please call to discuss as the amount is dependent upon location.
Collection and Return
For jobs that require the computer to be in our workshop we can offer a collection and return service (depending on availability). This is reserved for customers who cannot physically get their computer to the workshop and, as it will obviously require two journeys to your home, there is an additional cost for this. Please call for further details and prices for this service.
No-Fix No-Fee Policy on Workshop Jobs
We have a "no-fix - no-fee" policy on our workshop repairs. This means that if we are not able to repair a computer that you drop off to the workshop then we will not charge you. There are a few exceptions and exclusions to be aware of and all are intended to be fair to both yourself and us. Please click here to view these.