Remote Support Client Installation


You have arrived at the "Remote Support Client" (program) installation page for the tool used to get remote access to your computer when required. I can only get access when you download and then run the one of the programs below.  Even then you will need to give me the randomly generated ID/Password (for Teamviewer) or for the other two programs they will prompt you that "someone would like to connect" and do you want to allow this.

 

Never give the codes or permissions (to access your computer) to anyone you do not 100% trust. Giving these codes to someone or granting access when prompted will allow them to gain remote access to your computer.  In my case that is what we desire but in other cases it can be very risky (if you don't know the person and are not 100% confident the person you are talking to is the actual person they say they are)

 

IMPORTANT - I will never try to initiate a remote connection to your computer without your explicit permission and with you actually on the phone to me at the time. If in ANY doubt as to whether you are talking to the "real" Paul Smith at Tarka Computer care or if you ever get a popup on your computer asking to "Allow Remote Access" without me being on the phone to you then please hang up the phone and/or say "NO" and give me a call to discuss what might have occured.

 

I accept no responsibility or liability in any way for you giving permission/access to anyone else via the software below under any circumstances.

 

   

"Remote Utilities" Remote Support Client <------ Click this link ONLY when asked by Tarka Computer Care. It will save a file to your usual downloads folder or when you click the link you will be asked to Save/Run the file.  Please choose Run in this case or (if it automatically downloads the file insead) go to your usual downloads folder and run the program called agent.exe

 

Aeroadmin Remote Support Client <------ Click this link ONLY when asked by Tarka Computer Care. It will save a file to your usual downloads folder or when you click the link you will be asked to Save/Run the file.  Please choose Run in this case or (if it automatically downloads the file insead) go to your usual downloads folder and run the program called AeroAdmin.exe

 

ANYDESK Remote Support Client <------ Click this link ONLY when asked by Tarka Computer Care. It will save a file called AnyDesk.exe to your usual downloads folder or when you click the link you will be asked to Save/Run the file.  Please choose Run in this case or (if it automatically downloads the file insead) go to your usual downloads folder and run the program called AnyDesk.exe